You’re Doing It Wrong: Hollywood Netflix Us Off
There’s a lot of talk about the looming 30-Day Rental window being thrown around by the major Hollywood studios. This would see discount or subscription based rental companies, specifically RedBox and Netflix, have to wait a month to receive day-and-date DVD and Blu-Ray releases. Tom Nix discusses how this could impact both Netflix and its 11,000,000 subscribers
By Tom Nix
UPDATE 01.06.10: Warner Brothers has become the first studio to institute a release window. All new WB titles will become available on Neflix 28 days after release to retail. However, part of the deal with WB constitutes that the studio will make more Direct-to DVD titles available to Netflix subscribers, as well as increasing the amount of Instant Play content. These certainly feel like consolation prizes, but any steps taken to increase Netflix’s already fantastic On-Demand section is good news.
Now we just wait for the floodgates to open, as the rest of the studios neatly get in line to broker similar deals. Warner Brothers was the studio that decided the HD-DVD/Blu-ray War. It looks like they’ve fired the first shot in this one.
The good guys might lose this one.
It looks like Hollywood, in a move that can only be described as recklessly greedy, is in the final stages of implementing a 30-Day Waiting Period with Netflix for access to new release content. You see, they feel that the allure of an all-you-can eat model of film consumption is driving people away from the big box retailers, and thus away from purchasing DVDs and Blu-Rays. And thus, keeping money out of the pockets of the studio heads. It’s a blame game that has no business being played. Sales are down from last year, but maybe it’s because instead of films like The Dark Knight, Iron Man, and Wall-E as top selling discs of 2008, we’re faced with Twilight, Madagascar 2, and the Miley Cyrus movie holding the weight this year.
The reason less and less movies are being sold is that less and less movies are worth owning.
But, regardless. Let’s look at the facts of this new development. The studios want a 30 Day Window in which they can exclusively sell their wares at retail without consumers fleeing to their Netflix queue. In return, they have offered to sell Neflix the movies they ship out to their 11 Million subscribers at a lower rate. Netflix sees an improvement in thier NOP (That’s Net Operating Profit), and the studios will hopefully see an increase in DVD and Blu-Ray sales and rentals. It seems though, in an age where piracy of media is so rampant to begin with, taking away one of the only real-deal legitimate ways of consuming new material will only lead to an increase of people stealing money from the studios. In terms of the relationship between Hollywood and its audience, its decidedly lose/lose.
Let’s be clear on one important thing: Rental chains like Blockbuster and Hollywood are NOT affected by the 30 Day Window. These retailers charge per disc rental fees, and they also sell new release films. This is the model Hollywood would prefer. It’s strictly companies like Netflix who have a monthly plan, and RedBox, who rent out heavily discounted new releases via their ubiquitous machine, who will be subject to this new policy.
Netflix gets 70% of its business from catalog titles being shipped out all across the country, leaving a relatively small 30% of strictly new content being pushed into mailboxes around the country. So, maybe this deal won’t hurt Netflix as bad as a lot of people are saying it will. But there’s still a question floating around: What constitutes a new release? Are we to assume that a new release is any film released on any format on a certain date, or are new releases the movies that are getting their first time introduction to home video after a few moths of theatrical screenings? For example, this week saw both Up and Monsters Inc. hit blu-ray. Would Netflix subscribers have to wait until December 10th to rent both flicks, or would the already released on DVD Monsters Inc. see no restrictions placed on its availability?
I contacted Netflix to ask this specific question and was given a “no comment” by Steve Swasey, VP of Corporate Communications. Either its simply too early in negotiations to give a reliable answer (probably the case), or we are looking at a day-and-date lockout. Which means that not only will James Cameron’s Avatar be a month delayed in getting to our TV screens, so, too will Peter Jackson’s Lord of the Rings Blu-Ray re-release. I think its a no-brainer how this will affect RedBox’s business. Let’s take a look at the potential outcomes of this agreement for Netflix.
1. Netflix rejects the 30-Day Window. The least plausible scenario. Netflix turning down this agreement will inevitably lead to one or more studios pulling support from Netflix. This will see less and less titles available, and more and more customers leaving the company. Bottom Line: Netflix loses customers. Neflix loses revenue.
2. Netflix agrees to the 30-Day Window, goes about business a usual. Netflix users will still get their catalog titles in a fair amount of time. With the cost break offered by the studios, Netflix is able to purchase more of the new release titles that are delayed, decreasing ship time to subscribers who have stayed on. They will also be able to increase the amount of films available for instant play, increasing the customer base who does not need a physical format. The customers who use Netflix as a one-price-fits-all alternative to waiting in line at Blockbuster may find the need to cancel their memberships. Bottom Line: Netflix loses customers. Netflix remains profitable.
3. Netflix offers the triple dip. As I’m sure many of you are aware, there is an additional fee to get Blu-Ray discs shipped as part of your plan. The $8.99/mo 1-at-a-time unlimited rental/streaming becomes $10.99. The $17.99/mo three-at-a-time unlimited plan (easily the most popular choice) becomes $20.99. With the addition of a “New Release Fee,” those prices could increase another three to five dollars a month for access to the newest content. The Netflix loyalists will either bite the bullet or stay on and not pay the new fee. Netflix will see a drastic downturn in new subscribers, and many long-time users will feel betrayed and over-charged. Bottom Line: Netflix loses customers. Netflix loses revenue.
4. Netflix takes out stake in Brick and Mortar. Netflis opens a small amount of brick and mortar stores with a 30-Day shelf life on new releases. These rentals are handled only through a monthly subscription to Netflix – All existing users are welcome to the store – and Netflix options a new “Store Based” pricing scheme that does not ship by mail, and is relegated to an all you can eat of New Releases handled through the store. Perhaps $30/mo for non subscribers, and an additional $10/mo for existing users. This allows both Netflix to maintain a very profitable web-and-post based business, as well as a way of issuing new releases in a pseudo-pay-per-use plan to keep the studios happy. The likelihood of this becoming a reality is incredibly slim, but the Bottom Line: Netflix Adds Customers (but charges them significantly more). Netflix remains profitable.
Netflix has had its share of defeats in the past, and to be sure, this is just a stumbling block. Their business is almost bulletproof. The more they focus on the on-demand market, and the more they can increase the flow of next-gen media to the customers not equipped with the digital download tech, the better off they will be.
It’s just a shame that no matter how you look at it, the good guys – Us – the people that pay for these services and media – get the short end of the stick again. As if the release of Transformers: Revenge of the Fallen didn’t signify that Hollywood thinks of us as a bunch of idiots with dollar signs tattooed on our foreheads, this pretty much seals the deal.
Are you a Netflix subscriber? How do you feel about this development? Leave a comment below!
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November 12, 2009
That’s pretty shitty of the studios. I would hope Netflix would tell them where to stick it. If they provide quality goods @ an affordable price, people buy it.
November 12, 2009
You would think that the movie and music industry would have learned by now that there are reasons why people have found outlets such as Netflix so attractive and they should be happy to get any revenue from it rather than the zero revenue that they would get from me if I decided to just pirate the content. The only way I typically buy movies is used or in the 5 dollar rack though…so they don’t get much from me at all.
But I am in the minority because 90% of the content I watch from Netflix is much older than 30 days and is more in the realm of 30 years =)
November 12, 2009
Nice article Tom, and a real shame if this comes to pass(and it seems very likely given all the power the studios have). Here are my thoughts.
From a $ and cents point of view, the movie studios are making a sensible business move. Well, in the short term it makes sense. Long term it has the potential to cause a lose in revenue.
Netflix and companies like it are actually helping to insulate movie studios from the coming transition from physical to digital. Yeah it’s still probably 5-10 years away, but when it comes to companies as large as the studios that can sneak up on you in a heart beat(it took the music industry ~10yrs to come to some understanding on mp3′s and the way their business model was changing). Netflix deals mostly in physical media now, but I would call their physical rentals quasi-physical in that once you set up your queue all you have to do is pick up your movies in the mail box and send the old ones back(I don’t have to go anywhere to get my movies). Oh and keep paying them each month whether you get a movie from them or not. This is a nice transitional system to what Netflix really wants to do when the bandwidth is there for more people, digital/instant rentals. Low fixed costs and, if played right, huge profits.
Problem for the studios is, they got spoiled for about 3-4 years when DVD caught on with everyone. People were buying all the movies they just saw and all the movies they loved and didn’t have instant access to. This created huge additional revenue for the studios and now they don’t want to let it go. Just like the music industry is having a hard time letting go of all the money they made from CD’s.
I guess what I am getting at is the 30-day move makes sense when you look at how the businesses are operated. It makes no sense when you look at where the industry(home video) is headed. Eventually, they won’t have anyone to be holding the release back from; they will just be delaying extra income from properties that tend to become less valuable the longer they sit on the proverbial shelf.
November 12, 2009
Nice article. I hadn’t heard of this before. But to be honest. If people are going to buy the DVD’s they’ll buy it with or without any 30-day window. I know that I rarely (made this exception once or twice.. both for Pixar movies) will purchase a DVD that I haven’t seen because I don’t want to buy one that I don’t like. So I’ll get it from Netflix and if I like it, I’ll buy it. If I don’t like it, I won’t buy it. Doing a 30 day delay on me seeing it isn’t going to change that policy and I’m sure many other people follow a similar policy (and they may piss off a few people who may just go pirate the movie instead of getting it through a legitimate means such as netflix).
Also. A curiosity factor. You mentioned that that delay won’t apply to Blockbuster, etc. where they do a pay-per-dvd-rental policy. Blockbuster also has a netflix type rental deal where you get them mailed to you but you can also exchange the movies in store as well.. I’m a little curious how they would enforce a 30-day policy there when a customer could just go in store and exchange for one of the new releases even if Blockbuster cannot mail out the new release.
November 12, 2009
We use Netflix for our movie fix. I have put new releases on the queue many times and all it says is long wait…. Like 30 days. So now I am going to have to wait 60 days to see a new release. I hope that the studio heads realize that either way they are going to lose money because I refuse to see a movie in the theater, its too damn expensive and if they take my right to see a new release from netflix away. I’ll boycott completely!
November 12, 2009
As mush as i’d love Netflix to take a similar approach as Costco did with Coke, it would probably end in disaster. But imagine the effect of netflix no longer buying thousands and thousands of WB discs.
November 12, 2009
As a Netflix subscriber who hasn’t sent a movie back in 5 months, but watches On Demand constantly, I like this. The added titles is a fantastic consolation for people like me. And for things like Lord of the Rings Blu-ray, etc, I’d more than likely be buying those, so it has little effect on me.
November 12, 2009
Costco will eventually cave. Just as Netflix had to cave to WB(and the rest of the studios). It sucks, but when we continue to support lawmakers that hand all the keys over to the content owners(not necesarily the content creators) than you reap what they sow.
November 12, 2009
Since it has indeed come to pass I think right-thinking folks ought to start considering ALL their DVD purchases more carefully. In these times it’s silly to waste money buying a movie you will likely only watch once or twice in your lifetime. If you’re “green” conscious you should consider it a prime waste of material and money, and if you’re a conservative you should know there are a lot better uses of your own valuable resources.
As someone who grew up without VCRs (and who had to stay up late at night to even catch a movie I hadn’t seen before, commercials and all) the idea of having to wait a month longer for a film doesn’t mean a thing. The only people this truly hurts are the young, impatient ones who can solve the whole issue by not buying any more DVDs (that will close down the studio attitude on this in a hot New York minute, as they will be *begging* the rental outfits to buy their films).